Frequently asked questions

Yes. We already maintain integrations with over a hundred bed banks, GDSs, LCCs and consolidators, so most of your suppliers are likely to be connected already. Where one is not, we build the integration — that is normally two to four weeks depending on the quality of the supplier's documentation.

Entirely. It runs on your domain, under your brand, with your design. Nothing identifies GenX to your customers or your agents.

We map every existing URL to its new equivalent and set up permanent redirects before launch. This is the step most revamps skip, and it is the usual reason a redesigned site loses traffic in its first month.

Either. Most clients take our managed hosting, which includes monitoring, backups and patching. If you have your own infrastructure or a data-residency requirement, we deploy into your environment and hand over runbooks.

Critical issues are covered 24x7 under your subscription. That includes the platform itself and the supplier integrations we maintain — so when a supplier changes their API without warning, fixing it is our problem, not yours.

That is the normal path. Most clients start with the channel that earns today — usually B2B or hotels — and add modules once that is running. Because everything shares one inventory and one set of accounts, adding a module later is configuration rather than a second integration project.

A one-time implementation fee plus a monthly subscription based on the modules you run and your booking volume. There is no per-search charge, which matters because search volume in travel is wildly higher than booking volume.